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Zoom so you can make an informed choice for your business. Free plan Available. All ratings are determined solely by our editorial team. Learn More. Microsoft Teams and Zoom share many of the same features. Both providers offer screen and app sharing, whiteboards, chat, voice calling, customized backgrounds, breakout rooms, meeting recordings and the ability to record sessions.
Microsoft Team users on the free plan are limited to minute meetings. Zoom gives its free users just 40 minutes for group meetings but up to 30 hours for one-to-one sessions. Zoom offers filters for appearance and lighting adjustments, and Microsoft Teams recently added a similar feature.
While neither module can make up for terrible lighting and a bad webcam, they can be useful in at least softening up unflattering images. The chart below breaks down what you get with each Microsoft Teams plan. The main differences are meeting duration limits, participant capacity, file storage and the Microsoft apps you gain access to with each plan.
Note that Office E3 is the only plan that allows you to host large-capacity events. With Microsoft Teams premium plans, you get the virtual meeting app plus access to other Microsoft software, which only adds to the value you receive.
The one catch is that paid plans require an annual subscription. Microsoft offers a day trial on all paid plans, though, so you can try premium plans before you commit. In addition to its free plan, Zoom offers three paid plans. The chart below details the key differences among the plans. Zoom offers a separate plan called Zoom Events and Webinars that allows you to host programs with up to 10, event participants.
If your team already has a Microsoft Office Business or Business Standard subscription, you already have access to Microsoft Teams. You must have a Teams account to set up, schedule and invite participants to a meeting. You can schedule a meeting via chat or through your Outlook calendar.
When participating in a Teams meeting via a mobile device, you first need to download the Teams app to your phone or tablet. As long as you use either Microsoft Edge or Google Chrome, you can join on the web without downloading anything. Setting up a Microsoft Teams meeting is relatively straightforward, but interacting with different Office applications along with Teams meetings may involve a short learning curve.
Some non-Teams account holders find the pre-meeting app download a bit confusing. You need a Zoom account to set up and schedule meetings, but not to attend them. Every meeting invite includes a prompt to download the Zoom Meetings app, though users can connect via a web app if they prefer. Connecting to Zoom meetings through the Zoom app is highly recommended, as it provides a better overall user experience. While the process for joining a Zoom meeting is similar to Microsoft Teams, many users find the process with Zoom a bit more straightforward and the overall meeting experience relatively glitch-free.
Zoom integrates with over 1, apps. Microsoft Teams uses multi-factor authentication plus rest and in-transit encrypted data to protect its users. Optional end-to-end encryption is also available and is highly recommended. In , the Zoom platform incurred several highly publicized security breaches referred to as Zoombombing. Intruders were breaking into Zoom meetings and causing disruptions. Zoom was proactive in addressing security risks and has implemented several new security features.
The free Microsoft Teams plan offers customer support through the online help center. Phone support is available for all paid plan members between 6 a. The free Zoom plan also only offers support through its online help center. Zoom Pro plan members can receive support via email tickets or live chat, while Zoom Business and Enterprise plan members can access support via phone. Zoom is our top video conferencing platform recommendation for several reasons.
Zoom offers exceptional online video conference quality, robust business features, extensive integrations and is widely considered the most user-friendly virtual meeting solution on the market today.
Zoom also lets hosts scale their meetings to up to 1, participants. There are a wealth of video conferencing options on the market that all offer unique features at affordable prices. Forbes Advisor breaks down the best video conferencing apps and found that Zoom, Google Meet, and TeamViewer as strong options for businesses that need to stay connected.
Video conferencing is a type of virtual, online meeting where two or more people talk through a video and audio call in real-time.
When choosing between video conferencing platforms, such as Zoom and Microsoft Teams, the first consideration will often be pricing. Since both providers offer free plans, you need to consider how much those free plans meet your needs and if the added costs are worth it to you. Some of the features you need or may want to have include in-meeting collaboration tools, such as screen sharing, as well as video and audio conferencing limits, cloud storage, ease of use, access to whiteboards, scheduling, mobile app access, and more.
Janette Novak is a freelance journalist and consultant who specializes in teaching online business and small business marketing. Previously, Janette owned a boutique marketing agency and served as a Chief Marketing Officer for a leading professional training services provider.
In that role, he was responsible for writing, editing, and strategizing content geared toward small business owners. Before that, he worked at PCMag as a business analyst. Select Region. United States. United Kingdom. Janette Novak, Rob Watts. Contributor, Editor.
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